We chose DDP service for this item and the items delivered in due time. However the products were probably not exported legally because we didn't get any import/export document as well as the bill of lading.
Amazon has suspended our account and is asking for these documents to re-activate our account. All of our inventory as well as our funds are also blocked by Amazon and there's nothing we can do now.
We tried contacting Alibaba support and they say the 30 day trade assurance has been passed so they can't help either.
We are on a verge of losing at least $20,000 worth of inventory and funds, because Amazon has held all our other inventory as well.